The Body Shop Phone Numbers and Emails

Customer Service:

  • +44 800 917 8709
    Returns Inquiries
  • +44 800 092 9090
Send Message

The Body Shop Emails:

Legal
DPO Team, Privacy Inquiries
Media
Press Inquiries
uk-bodyshop@awin.com
Affiliate Program
corporategifting@thebodyshop.com
Corporate Gifting Team
customerservice@thebodyshop.com
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Contact Information

The Body Shop Website:

The Body Shop Help Center:

Corporate Office Address:

The Body Shop International Limited
Tooley Street, 155
London, England SE1 2JP
United Kingdom

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 6:00pm

Saturday: 9:00am - 1:00pm


Mailing Address:

The Body Shop Returns Department

Watersmead

Distribution Centre 1

Littlehampton

West Sussex

BN17 6LS

More contact details

The Body Shop Rating Based on 81 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Value for money
Website

Rating stats

Rating trend

Summary of The Body Shop Customer Service Calls

101 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Body Shop?

Request for Information Question:

  • “Question regarding an order”
  • “Ask a question”
  • “Want to ask about my order”

Shipping and Delivery Question:

  • “Wrong sizing would like to swap”
  • “Never received my t4”
  • “I did not receive my order”

Account Question:

  • “Account issues”
  • “Login fail”
  • “My account isnt working”

Product/ Service Question:

  • “Product issue”
  • “About the product”

Refund Question:

  • “Refund”

Cards Question:

  • “To redeem my gift card points”
  • “Trying to use my body card to purchase”
  • “To redeem my gift card”

Activation/ Cancellation Question:

  • “Cancel an order”

Website/ Application Question:

  • “I want to know prices to join and of the kits And whether I can sell on my own website off of your main site”

Employment Question:

  • “I need to change my address for my w-2's”

Other Question:

  • “Technically error lost my reward point worth 10 $”
  • “Rewards”
  • “Promise not kept”

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