The Body Shop - Will never buy it again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerBought a shampoo from Delta store. Got an email said they had 'buy 3 get 3' promotion.
So we drove 35mins to the store, try to get the price adjusted.
The lady in the store said they never have such promotions on shampoo, although we showed her the email. So we just wasted 35mins to learn they had the worst customer service in North America.
Reason of review: Poor customer service.
Location: 5000 Canoe Pass Way, Tsawwassen, BC V4M 4G9, Canada
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
The shampoo is never on B3G3. It is always just B2G1, and if you actually read the exclusions on the website then you would have saw that.
I am so tired of people with entitled attitudes who make a huge fuss to get what they want.
It's disgusting and extremely immature! Maybe learn how to read.
Sorry, unfortunately the email the shop sent to me said B3G3. Instead of judging me, you should go back to fix your email system.BTY, you don't have to tell the customer how to read, I had learned the way the Bodyshop treats the customer. And it is the last time I buy any product from Bodyshop.